Frequently Asked Questions
Where is your office located?
We are located at 7525 Village Drive, Suite 160 in Lino Lakes, MN 55014. Following the directions on mapping apps will bring you to the back of our building, but the office door is in the front as you approach the building. Free parking is available in the front and back of the building.
What if I can’t make my
appointment?
We are happy to reschedule, but note that we require a 24 hour notice if you cannot make your appointment. There is a $50 cancelation fee for less than 24 hours notice.
What are the benefits of
not using insurance?
You have more choice in your care and how you would like to go about meeting your needs. You have more confidentiality as we do not have to share your records with the insurance company. You can avoid labels and clinical diagnoses that are required with insurance companies and could impact other arenas of your life.
Do you take insurance?
Blue Turtles Counseling is not in network with any insurance plans. Clients have been able to make payments with their HSA account or be reimbursed through an RSA account. We can provide an itemized receipt if your insurance has an “out of network” reimbursement strategy. Call your insurance company if you do not know their policies around these items.
What does a session cost?
Blue Turtles Counseling commits to being up front and transparent about our rates. We charge an industry standard $150 per 55 minute session. We can offer longer sessions if desired. We also have a sliding fee scale based on household income that we can use on a case by case basis.
Why Blue Turtles?
Symbolism, Sting, Children of the 80’s, I like turtles.
See the About Us page for more details.
If you have any further questions: Contact Us!
Ask a question, schedule a consultation, or book an appointment below.
For emergency situations call 911, text the Crisis Text Line by texting MN to 741741, or visit your nearest hospital emergency room.